Frequently Asked Questions
What are your shipping options and delivery times?▼
TENGA Store Europe offers standard and express shipping across the EU. Orders typically arrive within 3-5 business days, depending on your specific location and chosen service.
How can I return an item if it doesn't fit?▼
We offer a 30-day return policy for all unworn apparel. Simply use our online portal to generate a prepaid label and drop your package at any local collection point.
Which payment methods do you currently accept?▼
We accept all major credit cards, PayPal, Klarna, and Apple Pay. All transactions are encrypted and processed securely to ensure your personal financial data remains fully protected.
How do you ensure the quality of your fashion products?▼
Each garment undergoes rigorous quality control checks for stitching, fabric durability, and colorfastness. We partner with ethical manufacturers to ensure premium craftsmanship in every single collection.
Explore the Collection
What Our Customers Say
“The fit is perfect and the fabric quality exceeded my expectations. Shipping to Berlin was incredibly fast.”
“I love the minimalist aesthetic. These pieces are versatile staples that have quickly become my daily favorites.”
“Excellent customer service and premium packaging. The attention to detail in the stitching is truly impressive.”
